Shipping Policy

Last updated: May 2026

Where We Ship

We ship to the GCC region (UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman) and internationally. Available shipping destinations and rates are shown at checkout based on your delivery address.

Processing Time

Orders are processed within 1–2 business days of placement. Orders placed on weekends or public holidays are processed on the next business day.

Delivery Times

• GCC Region: 3–5 business days
• International: 7–14 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order weight. Free shipping thresholds may apply — check the checkout page for current offers.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this to track your order through the carrier’s website.

Customs & Import Duties

International orders may be subject to customs duties and import taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery window, please contact us at support@cardimgroup.net. We will investigate with the carrier and resolve the issue as quickly as possible.